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Advice

Personal advice by BRAUN Hamburg

"Our customers trust is – over the years, we've established ourselves as the kind of advisor that is truly unique. We know our customers' desires, and they know that they don't have to worry about their clothes anymore after a visit to our shop", Lars Braun says.

What we take most pride in is our customer service. All style consultants in the stores as well as in our online customer service are there for you at all times, for every question you may have regarding our exclusive range, the online shop, the ordering process and any other matter.

Our service hours:

Customer Service:
Monday to Friday: 8:00 to 18:00 CET
Saturday: 10:00 to 18:00 CET

Store hours
Monday bis Friday 10:00 to 19:00 CET
Saturday: 10:00 to 18:00 CET

Your personal appointment

Your appointment for your personal shopping experience

Make your (fashion) dreams come true during a unique shopping experience with personalised style advice. Simply make an appointment in one of our stores.

Care tips

The right care for your clothes

We want your clothes to last for a long time. Therefore, we have compiled a few useful tips for cleaning and caring for your favourite garments.

See the size advisor

Find the right size

You are not quite sure which size is the right one for you? Our size advisor will help you find the perfect fit and also converts numerous international sizes for you.