Personal advice by BRAUN Hamburg
"Our customers trust us – over the years, we've established ourselves as the kind of advisor that is truly unique. We know our customers' desires, and they know that they don't have to worry about their clothes anymore after a visit to our shop", Lars Braun says.
What we take most pride in is our customer service. All style consultants in the stores as well as in our online customer service are there for you at all times, for every question you may have regarding our exclusive range, the online shop, the ordering process and any other matter.
Our service hours:
Customer Service:
Monday to Friday: 09:00 to 6:00 pm
Store hours:
Monday to Friday: 10:00 to 7:00 pm
Saturday: 10:00 am to 6:00 pm
Click & Meet with Appointments
Visit our stores after making an individual appointment and one of our employees will take time exclusively for you.
The right care for your clothes
We want your clothes to last for a long time. Therefore, we have compiled a few useful tips for cleaning and caring for your favourite garments.
Find the right size
You are not quite sure which size is the right one for you? Our size advisor will help you find the perfect fit and also converts numerous international sizes for you.