In order to be able to always present you with the best possible selection from our exclusive range of products and to ensure that your purchase is safe, we rely on the latest technologies. We tailor our entire website, as well as external advertising, to your personal needs. This is done through mechanisms and technologies that are summarised under the collective terms cookies, tracking and (re-)targeting. In this way we can, for example, ensure that you only see relevant advertising. The technologies described are also used to restrict external advertising.
Our website uses different types of cookies, each of which has different functions. Some cookies are essential to the functioning of our website, while others help us to tailor content and advertisements to your individual needs. Anonymous tracking enables us to continuously improve your shopping experience. A maximum of transparency in the use of these technologies is particularly important to us. In the following, you will find a comprehensive description of functions and in particular the cookies used, so that you get a picture as complete as possible.
We use cookies. These are small data points that are temporarily stored on your PC, laptop or mobile device when you visit our website, in order to optimise your online shopping experience in our store. Cookies have many advantages, for example they store products that you have previously added to your shopping cart. Previously selected language settings or login information also save you from having to re-enter your address data, if previously saved in a cookie. Thus, we achieve a much more user-friendly shopping experience for you. At the same time, in terms of tracking and advertising, cookies are in principle your key to your own data. The cookies establish the connection between your device and the data available to us and our partners. If you delete your cookies, both we and our partners lose this connection, and the information collected can no longer be assigned to you. It is therefore very easy, even at a later date, to make the information unusable. Since the data is collected anonymously, it is not possible to assign the information at a later date. Your data in the "My Account" area will of course remain intact. You can access them every time you log into your customer account and use them for a convenient shopping experience.
In principle, your data is stored in an anonymised and summarised form at any time, for statistical analysis and to improve the user-friendliness of our website. We can therefore not draw any conclusions about your individual behaviour. Evaluations are only ever possible on an anonymised level. For example, it is possible to check what percentage of our visitors use the dynamic map that shows the location of our stores. If many visitors are interested in our maps, we may add new functions to them.
We use standard market mechanisms to control our external advertising. Depending on the form of advertising, (re-)targeting mechanisms are used. These technologies ensure that the ads reach the right recipient. Similar to postal advertising, it is important to us that we only contact customers who are interested in our services. In addition, these mechanisms enable us to ensure that we use the right amount of advertising. These technologies also work anonymously and establish no reference to a specific person. The connection is only established via cookies. As described above, you can delete these at any time and thus remove the reference to your device.
Data security is very important to us; therefore we work exclusively with established and trusted partners. You can find all the details on data protection on the page linked at the bottom of this web page. At BRAUN Hamburg, the choice is yours! Either you want to use all functions to their full extent, or you limit the modern technologies to a minimum with the Basic Functions option. With the extended functions, the use of our website and the interaction with us as a whole will be even more comfortable and better adapted to your individual preferences. The security of your purchase is guaranteed regardless of your choice.
If you opt for the basic functionality, your shopping with us will of course be exactly as secure as it is with the extended functions. However, our shop will not be able to adapt to your individual needs and the shopping experience will therefore be less comfortable. Every time, your status will be that of a guest visiting our shop for the first time. Cookies are also necessary for the basic functions. These are used, for example, to manage your shopping cart, to display the page navigation and to make your purchase safe. Also, basic functions such as the display of the last viewed products are ensured via cookies. Last but not least, cookies are also indispensable for the processing of payments.
In the following, we list all partners and cookies associated with your choice of basic functions.
Amazon Pay, BRAUN Hamburg, Google
| Cookie | Provider | Description |
|---|---|---|
| amazon-pay-abtesting-apa-migration, amazon-pay-abtesting-new-widgets, amazon-pay-connectedAuth, apay-session-set | Amazon Pay | These cookies ensure secure payment processing via Amazon Pay. |
| session-id, session-id-time | Amazon Pay | This cookie stores a unique ID or timestamp that identifies the user's session. The cookie does not allow BRAUN Hamburg to personally identify the user, as no personal information or data is collected. |
| language | BRAUN Hamburg | This cookie registers the browser language. |
| city, country, latitude, longitude, region, zip | BRAUN Hamburg | This cookie enables the display of information that depends on the user’s location, such as shipping costs, which makes interaction with our web shop more convenient for the customer. |
| cookie-consent | BRAUN Hamburg | This cookie is required to store your data protection preferences. |
| cpcode | BRAUN Hamburg | This cookie is used to temporarily store a valid discount code for later use during the order process. |
| external_no_cache | BRAUN Hamburg | This cookie is provided by the shop system and indicates whether storage in the user's browser cache is enabled or disabled. |
| form_key | BRAUN Hamburg | This cookie is provided by the shop system and stores randomly generated keys to prevent fake inquiries in forms. |
| frontend | BRAUN Hamburg | This cookie is provided by the shop system and ensures that a visitor can be clearly identified as a guest or logged-in user. Functions such as "Recently viewed items" or maintaining the login status are enabled by this cookie. |
| frontend_cid | BRAUN Hamburg | This cookie is provided by the shop system and exists alongside the standard "frontend" cookie and has the same range of functions. It is used in addition to the "frontend" cookie on SSL encrypted pages (HTTPS). |
| page-view | BRAUN Hamburg | This cookie counts the page views. |
| PHPSESSID | BRAUN Hamburg | This cookie is provided by the shop system and contains your session ID on the server. |
| popup-show-* | BRAUN Hamburg | This cookie registers the display of pop-ups/overlays. |
| private_content_version | BRAUN Hamburg | This cookie is provided by the shop system and prevents the temporary storage of user-specific data. |
| product_data_storage, recently_compared_product, recently_compared_product_previous, recently_viewed_product, recently_viewed_product_previous | BRAUN Hamburg | This cookie is provided by the shop system and stores product data of recently viewed/compared products for easier navigation. |
| sf-open | BRAUN Hamburg | This cookie controls the display of the Storefinder tool for our customers from the Hamburg region, depending on their location. The Storefinder tool provides them with practical additional information about the BRAUN Hamburg brick-and-mortar shops. |
| user_allowed_save_cookie | BRAUN Hamburg | This cookie is provided by the shop system and indicates whether the user generally allows cookies to saved |
| X-Magento-Vary, mage-cache-sessid, mage-cache-storage, mage-cache-storage-section-invalidation, mage-messages, section_data_ids | BRAUN Hamburg | This cookie is provided by the shop system and ensures a more comfortabe interaction with our web shop through performance optimisation. |
| JSESSIONID | New Relic | This cookie is used by New Relic and contains an anonymized ID that recognizes the user. This ID is used to analyze technical errors that occur when using the website in order to provide you with an improved shopping experience at BRAUN Hamburg in the future. The cookie does not allow BRAUN Hamburg to personally identify the user, as no personal information or data is recorded. |
| OGP | This cookie enables the functionality of Google Maps. | |
| OTZ | These cookies are set by Google in order to provide you with services such as Google Maps. | |
| SIDCC | This Google cookie stores information about user settings and information for Google Maps. The cookie does not allow BRAUN Hamburg to personally identify the user, as no personal information or data is collected. |
By activating the extended functions, you will be able to enjoy our website to its full extent. We will be able to provide you with offers that are perfectly tailored to you. Together with our partners, we can make your surfing experience faster, more comfortable and even more personal. At all times, you can rest assured that we will protect your personal data.
In principle, your data is stored in anonymised and summarised form at all times, for statistical evaluations and to improve the user-friendliness of our website. We can therefore not draw any conclusions about your individual behaviour. Evaluations are only ever possible on an anonymised level. For example, it is possible to check what percentage of our visitors use the dynamic map that shows the location of our stores. If many visitors are interested in our maps, we may add new functions to them.
We use standard market mechanisms to control our external advertising. Depending on the form of advertising, (re-)targeting mechanisms are used. These technologies ensure that the ads reach the right recipient. Similar to postal advertising, it is important to us that we only contact customers who are interested in our services. In addition, these mechanisms enable us to ensure that we use the right amount of advertising. These technologies also work anonymously and establish no reference to a specific person. The connection is only established via cookies. As described above, you can delete these at any time and thus remove the reference to your device.
For the analysis of this data we work with efficient tools such as the Google Tag Manager, the web analysis tool Google Analytics as well as the retargeting software from Criteo, which enable us to constantly optimise our service for you.
In the following we list all partners and cookies associated with your choice of advanced functions.
Amazon Pay, AWIN, Bing, BRAUN Hamburg, Criteo, Facebook, Google, Outbrain, Stylight, Tisoomi
Would you like to learn more about the retargeting and web analysis technologies that BRAUN Hamburg uses on this website? Please visit our privacy policy.
| Cookie | Provider | Description |
|---|---|---|
| amazon-pay-abtesting-apa-migration, amazon-pay-abtesting-new-widgets, amazon-pay-connectedAuth, apay-session-set | Amazon Pay | These cookies ensure secure payment processing via Amazon Pay. |
| session-id, session-id-time | Amazon Pay | This cookie stores a unique ID or timestamp that identifies the user's session. The cookie does not allow BRAUN Hamburg to personally identify the user, as no personal information or data is collected. |
| language | BRAUN Hamburg | This cookie registers the browser language. |
| city, country, latitude, longitude, region, zip | BRAUN Hamburg | This cookie enables the display of information that depends on the user’s location, such as shipping costs, which makes interaction with our web shop more convenient for the customer. |
| cookie-consent | BRAUN Hamburg | This cookie is required to store your data protection preferences. |
| cpcode | BRAUN Hamburg | This cookie is used to temporarily store a valid discount code for later use during the order process. |
| external_no_cache | BRAUN Hamburg | This cookie is provided by the shop system and indicates whether storage in the user's browser cache is enabled or disabled. |
| form_key | BRAUN Hamburg | This cookie is provided by the shop system and stores randomly generated keys to prevent fake inquiries in forms. |
| frontend | BRAUN Hamburg | This cookie is provided by the shop system and ensures that a visitor can be clearly identified as a guest or logged-in user. Functions such as "Recently viewed items" or maintaining the login status are enabled by this cookie. |
| frontend_cid | BRAUN Hamburg | This cookie is provided by the shop system and exists alongside the standard "frontend" cookie and has the same range of functions. It is used in addition to the "frontend" cookie on SSL encrypted pages (HTTPS). |
| page-view | BRAUN Hamburg | This cookie counts the page views. |
| PHPSESSID | BRAUN Hamburg | This cookie is provided by the shop system and contains your session ID on the server. |
| popup-show-* | BRAUN Hamburg | This cookie registers the display of pop-ups/overlays. |
| private_content_version | BRAUN Hamburg | This cookie is provided by the shop system and prevents the temporary storage of user-specific data. |
| product_data_storage, recently_compared_product, recently_compared_product_previous, recently_viewed_product, recently_viewed_product_previous | BRAUN Hamburg | This cookie is provided by the shop system and stores product data of recently viewed/compared products for easier navigation. |
| sf-open | BRAUN Hamburg | This cookie controls the display of the Storefinder tool for our customers from the Hamburg region, depending on their location. The Storefinder tool provides them with practical additional information about the BRAUN Hamburg brick-and-mortar shops. |
| user_allowed_save_cookie | BRAUN Hamburg | This cookie is provided by the shop system and indicates whether the user generally allows cookies to saved |
| X-Magento-Vary, mage-cache-sessid, mage-cache-storage, mage-cache-storage-section-invalidation, mage-messages, section_data_ids | BRAUN Hamburg | This cookie is provided by the shop system and ensures a more comfortabe interaction with our web shop through performance optimisation. |
| JSESSIONID | New Relic | This cookie is used by New Relic and contains an anonymized ID that recognizes the user. This ID is used to analyze technical errors that occur when using the website in order to provide you with an improved shopping experience at BRAUN Hamburg in the future. The cookie does not allow BRAUN Hamburg to personally identify the user, as no personal information or data is recorded. |
| uid | Criteo | This cookie stores a unique user ID, which recognizes the user on repeated visits; the cookie does not allow BRAUN Hamburg to personally identify the user as no personal information or data is recorded. |
| __Secure-3PAPISID, __Secure-3PSID, __Secure-3PSIDCC, APISID, SAPISID | This cookie is used to create a profile of the interests of the website visitors in order to only present relevant advertising to them. | |
| _dc_gtm_UA-* | This cookie is used by the Google Tag Manager, and creates an anonymous ID that recognizes the user. The cookie is used to deliver only relevant advertising to our visitors; the cookie does not allow BRAUN Hamburg to personally identify the user, as no personal information or data is collected. | |
| _ga | This cookie is used to anonymously distinguish users when collecting information about their page views. This cookie helps us identify which areas of the website need to be optimised; the cookie does not allow BRAUN Hamburg to identify the user personally, as no personal information or data is collected. | |
| _gcl_au, _gcl_aw, _gat_UA-* | This cookie anonymously stores the information of the click on an external advertisement for success analysis; the cookie does not allow BRAUN Hamburg to personally identify the user, as no personal information or data is collected. | |
| _gid | This cookie is used to anonymously distinguish unique users and update rates; the cookie does not allow BRAUN Hamburg to personally identify the user, as no personal information or data is collected. | |
| 1P_JAR, SSID | This cookie is used to present only relevant advertising to our visitors; the cookie does not allow BRAUN Hamburg to personally identify the user as no personal information or data is recorded. | |
| AID | This cookie is used for targeting purposes to save Google IDs so that your activities can be linked across devices in order to only present relevant advertising to our visitors. | |
| CONSENT | This cookie stores the user's consent status for Google cookies on the current website. | |
| gtm_auth, gtm_debug, gtm_preview | These cookies are used to collect information about how visitors use our website. We use this information to generate reports and help us improve the website. The cookies collect information in anonymous form, including the number of visitors to the website from whom visitors came to the website and the pages they visited. Cookies do not allow BRAUN Hamburg to personally identify the user, as no personal information or data is collected. | |
| HSID, SID | This cookie is used for security purposes to save digitally signed and encrypted records of a user's Google account ID and the last login time, which enable Google to authenticate users, prevent fraudulent use of login information and protect user data from unauthorized persons . This can also be used for targeting purposes in order to only present relevant advertising to our visitors. | |
| NID | This cookie is used to save settings and information under a unique Google ID, such as your preferred language, how many search results you would like to be displayed per page and whether or not you would like to activate Google's SafeSearch filter. These settings can be used for optimized and/or personalized advertising in Google networks in order to only present relevant advertising to our visitors. | |
| OGP | This cookie enables the functionality of Google Maps. | |
| OTZ | These cookies are set by Google in order to provide you with services such as Google Maps. | |
| SIDCC | This Google cookie stores information about user settings and information for Google Maps. The cookie does not allow BRAUN Hamburg to personally identify the user, as no personal information or data is collected. |
We know that the latest circumstances may cause uncertainties and raise a lot of questions. Due to the ever-changing situation, all our measures are continuously being reviewed and adapted. Here is where you will always find the latest information about the current situation at BRAUN Hamburg.
We have good news: Shopping in our online shop is possible at any time and we will deliver your orders as usual. You can also use our Click & Collect service to pick up your order at our Hamburg stores.
Free standard shipping in Germany is not affected and will continue to take 1–2 business days. Please understand, however, that despite all effort, delays may happen in some regions. In our logistics centre, orders are still processed as quickly as before.
We are still shipping to all other countries while maintaining the regular delivery times. Please refer to our Shipping & Returns page to see the international terms of delivery for your country.
At our Mönckebergstrasse and Kaisergalerie stores, we offer you our Click & Collect service. Please select the option "Store delivery" when placing your order. You are of course very welcome to continue to use our comprehensive online service. You can reach our customer service by phone or by email. We will gladly answer all questions about our range and your order and will be happy to assist you in placing your order.
Protecting the health of our staff and customers is our top priority. Therefore we are glad to comply with all recommendations issued by the government and the World Health Organisation, and we can assure you that we are taking extensive precautions.
We remain optimistic and are hoping for things to improve very soon. Let's be considerate of each other, let's support each other, and we will get through this crisis together. We are looking forward to seeing you in our stores again very soon.
Warm regards,
the BRAUN Hamburg team