Protecting the health of our staff and customers is our top priority. Therefore we are glad to comply with all recommendations issued by the government and the World Health Organisation, and we can assure you that we are taking extensive precautions.

• Stores
  Our checkout counters are fitted with protective acrylic windows to. In addition, all surfaces, especially the checkout area, stairs and fitting rooms, are continuously cleaned and disinfected throughout the day. If required, we will provide you with disinfectant, face masks and disposable gloves.
• Face masks
  For mutual protection, all our staff are wearing FFP2 masks on the sales floor at all times.
• Distancing
  We will still offer you the perfect fashion advice that you have come to expect from us. We will now of course keep a distance of 1.5 m, and are kindly asking you to do the same.
• Hygiene precautions in logistics
  All areas that are in touch with goods apply very strict hygiene regulations. Our goods are exclusively handled by BRAUN Hamburg employees that follow clear hygienic instructions. We do not employ external contractors in this context.
• Shipment of packages
  The risk of contracting a virus via parcels is very low, according to the World Health Organisation: “We know from previous analyses that coronaviruses do not survive long on objects such as letters or parcels.” Our parcels are exclusively commissioned and packed by BRAUN Hamburg employees. Our courier services carry out mostly contactless deliveries now, to minimise all risks of infection.

We remain optimistic and are hoping for things to improve very soon. Let's be considerate of each other, let's support each other, and we will get through this crisis together. We are looking forward to seeing you in our stores again very soon.

Warm regards,
the BRAUN Hamburg team