+49 (0)40 / 33 44 71 33 | Contact
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Service at BRAUN Hamburg

"Our customers trust is – over the years, we've established ourselves as the kind of advisor that is truly unique. We know our customers' desires, and they know that they don't have to worry about their clothes anymore after a visit to our shop" – this is how Lars Braun describes his service approach.

As a luxury fashion retailer, first-class customer services always has top priority and is what makes us special. All style consultants in the stores as well as in our online customer service are there for you at all times, for every question you may have regarding our exclusive range, the online shop, the ordering process and any other matter. We will gladly cater to your individual needs and your personal style, and will happily advise you on the phone. Just give us a call or send us an email.

On the following pages, please find more information about our special services, to make your (online) shopping experience as easy, comfortable and stress-free as possible.

Our service hours:

CCustomer Service Online Shop

Monday to Friday: 8:00 to 18:00 CET
Saturday: 09:30 to 18:00 CET

Store hours:

Monday bis Friday 10:00 to 19:00 CET
Saturday: 10:00 to 18:00 CET


BRAUN Hamburg
Mönckebergstr. 17
20095 Hamburg, Germany

Phone: +49 (0)40 – 33 44 70
Fax: +49 (0)40 – 33 44 71 03


+49 (0)40 – 33 44 71 33

Mon – Fri from 8 am to 6 pm CET
Sat from 9.30 am to 6 pm CET



Su Misura

Su Misura

Tailor's Studio

Tailor's Studio

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